ALA Annual 1999 Presentation Inform, Excite, Engage Patrons: Web Authoring and Multimedia Approaches to Serve Distance Learning Patrons. Diane Hudson's PowerPoint Presentation Diane Hudson's Handout Kevin Rundblad's PowerPoint Presentation Kevin Rundblad's Handout Johanna Bowen's PowerPoint Presentation Johanna Bowen's Presentation (text version) Terry Quiett and Gregory Zuck's Presentation